For Professionals

Manage my account

SUPPORT FOR YOUR BUSINESS DEVELOPMENT

With its Support 360° program, G.M. Collin puts a team of dedicated and passionate professionals at your service to support your business development needs, every step of the way. This includes the following services:

Business development support

BUSINESS DEVELOPMENT SUPPORT

  • Professional support provided by your Business Development Consultant.
  • Quarterly business reviews to provide effective solutions to grow your business and increase revenue.
  • The identification and coordination of specific training needs for effective merchandising.
  • New ideas for increased customer satisfaction and loyalty that will promote visibility and bring new customers to your business.
  • Strategic support for the planning and execution of customer events.

CUSTOMER SERVICES

  • Provided by a team of highly qualified consultants who offer technical support for all our products and clinical treatments.
  • A multilingual service provided for your convenience. We speak French, English, Spanish, Chinese (Cantonese, Mandarin), Russian, Italian and Portuguese.
  • An unmatched ordering service, with no waiting time or voicemail during business hours.
Customer Services
Training and Development

TRAINING AND DEVELOPMENT

  • Comprehensive training seminars, webinars (live and pre-recorded), and informative workshops provided by a team of professional and energetic facilitators.
  • Unique and personalized training programs to help you prescribe products and treatments that meet the specific needs of your clients.

EXCLUSIVE FACE FACTS PROGRAM

  • A step-by-step program designed for skin care specialists, enabling them to perform a complete skin analysis and solidify their expertise as professionals.
  • Enhances the quality and effectiveness of your clinical care, optimizes results, increases customer satisfaction, trust and loyalty and promotes long-term relationships with your clients.
EXCLUSIVE FACE FACTS PROGRAM
DYNAMIC MARKETING

DYNAMIC MARKETING

  • A dynamic launch schedule, active throughout the year, to maintain the ongoing interest of your clients.
  • Various promotional activities, including gifts with purchase, discounts and support materials, such as monthly promotional posters.
  • Merchandising tools that help you create a professional and stylized atmosphere in the waiting room and in treatment cabins.
  • A strong media presence in magazines, television and social networks that increase the influx of customers to your spa.

WEB SUPPORT

  • An online platform that allows you to track your account's financial information, access training calendars and online trainings, and download high resolution images that can be used for advertising and marketing.
  • Online locator to your spa, on our website, to help your clients and future clients locate you easily.
WEB SUPPORT